Mountain Commerce Bank (MCB) recognizes the importance of online banking security.  MCB will not contact you requesting personal or account information such as account numbers, Social Security numbers, credit or debit card numbers, Online Banking passwords, PINs, or other confidential information.  If you receive an unsolicited phone call from (866) 622-1910 requesting any of the above information, please do not respond.

Free Fraud Monitoring

We are now offering fraud monitoring for our ATM and debit cards.


We can now monitor your transactions and minimize fraud risk with your Mountain Commerce Bank ATM and Debit Cards. The state-of-the art fraud center has intelligent technology and skilled fraud experts. If a suspicious transaction is detected, a fraud specialist will attempt to contact you. If fraud is confirmed, the card will be disabled immediately! And best of all, it is FREE!

In addition to the new fraud center, MCB is implementing a service called smsGuardian™ which gives cardholders the ability to receive and respond to text alerts* on certain transactions.

Here are some of the benefits to you:

  • 24/7/365 monitoring, including non-business hours and holidays
  • Alerts are reviewed by experienced fraud analysts
  • An analyst reviews cardholder history and contacts the cardholder
  • Fraud Center is knowledgeable about fraud trends across the country
  • Text alerts* which allow the customer to respond if a transaction is unauthorized

* Additional charges from your wireless carrier may apply for text messages. Please consult your wireless provider/carrier to find out if there are fees for sending and receiving text messages.

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