Frequently Asked Questions
Contact a branch location near you to change the contact information on your account.
You can view a cleared check from your account through MCB Online Banking or contact a branch location near you.
To obtain a copy of your account statement, log in to your MCB Online Banking account and click on STATEMENTS located at the top of your account page. Or, contact a branch location near you.
Your funds will post to your account on your payday.
If your payday falls on a holiday, your check will be deposited into your account the following business day.
You can check your account activity through MCB Online Banking or call MCB TeleLink at 1-866-MCB-1910. You may also receive a receipt from Social Security or a check stub from your employer notifying you of the deposit.
If your check is coming from your employer and they participate in a direct deposit program, you should contact your human resources department to get set up with direct deposit. You will be asked to provide your bank routing number and account number which are located on your checking account checks. If your paycheck is coming from Social Security, one of our MCB branch representatives can help you set up direct deposit.
If you have an issue with an MCB ATM, call or visit one of our branch locations.
If you forgot your online banking ID or password, contact your nearest branch location.
For questions about MCB Online Banking or Bill Pay, log in to MCB Online Banking and click on HELP located at the top right side of your account summary page. This feature provides instructions and answers to your questions about online banking and online bill pay. If you have an additional question, click CONTACT US and ADD MESSAGE to send your email inquiry. Or, contact your nearest branch location for further inquiries.
For an MCB branch location near you, visit our Branch Locations webpage.
Reordering checks is fast, secure, and convenient when you order online. Click here to order from Harland Click here to order from Deluxe
What do I do if I have lost my checkbook? If you have lost your checkbook, contact your nearest branch location.
If you have lost your checkbook, contact your nearest branch location.
If your card is lost or stolen, call 1-866-622-1910.