Mountain Commerce Bank Announces Promotions for Ten Key TriCities Team Members

KNOXVILLE, TN — March 15, 2021 — As it completed a record year, Mountain Commerce Bancorp, Inc. (OTCQX: MCBI), the Knoxville, Tennessee-based bank holding company and parent of Mountain Commerce Bank (MCB), announced the promotions today of ten key Erwin and Johnson City MCB staff members.

Erwin Promotions

Erwin branch manager Casie Hempenstall has been promoted to banking officer. Hempenstall has several years of customer service and banking experience, and holds a bachelor’s degree in finance from East Tennessee State University.

Nikki Hogston has been promoted to assistant vice president and branch manager at MCB’s Unicoi branch. Hogston has 20 years of banking and branch management experience.

Johnson City Promotions

 Melissa K. Haines has been promoted to vice president, branch administrator and security officer. Haines is responsible for the supervision and training of all MCB branch managers and branch operations, as well as bank security. She has several years of retail banking and operations experience, and has been with MCB for 13 years.

Cindy Widener has been elevated to vice president and relationship manager. A 14-year MCB employee, Widener has experience in both branch management and investments. She is a graduate of East Tennessee State University and holds a bachelor’s degree in business administration.

Senior credit analyst Daniel Cheng has been promoted to vice president. Cheng joined MCB in 2014.  In addition to his ten years of banking and financial services experience, Cheng holds a pair of bachelor’s degrees—one in corporate finance and investments from East Tennessee State University, and the other in language and world business from the University of Tennessee—Knoxville. In 2017, he earned the Certified Community Bank Credit Analyst (CCBCA) designation from the Independent Community Bankers of America (ICBA).

Senior operations specialist Kim Alexander has been promoted to assistant vice president. With 13 years of banking experience—predominantly in deposits and branch operations—Alexander earned a bachelor’s degree in business administration from East Tennessee State University.

Loan operations specialist Pam Farmer has been promoted to banking officer. Farmer has more than 23 years of banking experience and earned a bachelor’s degree in finance from East Tennessee State University.

Neisha Clouse, loan operations specialist, has been promoted to banking officer. Clouse has 25 years of retail banking experience, predominantly in loan operations.

Document review specialist Sandy Lamb was promoted to banking officer. Of Lamb’s 38 years in banking, 12 have been in loan operations.

Derica Parker was promoted to head teller at MCB’s Bristol Highway branch. Parker holds a bachelor’s degree from East Tennessee State University.

“At MCB, we’re delighted to announce these promotions,” said Bill Edwards, MCB’s president and chief executive officer. “Each of these team members has worked tirelessly during their tenure with MCB, developing and deepening customer relationships, and providing responsive relationship banking to our clients. For these ten, the promotion is richly deserved.”

Casie Hempenstall

Nikki Hogston

Melissa Haines

Cindy Widener

Daniel Cheng

Kim Alexander

Pam Farmer

Neisha Clouse

Sandy Lamb

Derica Parker


About Mountain Commerce Bancorp and its subsidiary Mountain Commerce Bank:

Mountain Commerce Bancorp, Inc. is a bank holding company and the parent of Mountain Commerce Bank (MCB).

MCB is a state-chartered, FDIC-insured, century-old, financial services institution headquartered in Knoxville, Tennessee and serving East Tennessee. Through Hometown Service and Smart Technology, MCB offers big bank products and services, with the personal attention and exceptional service of a hometown community bank.

At the end of December 2020, MCB had $1.110 billion in total assets and $921.9 million in total deposits.

MCB currently employs more than 90 individuals at five branches and one operations office. For more information, visit us at or check your account any time at 1-866-MCB-1910. MCB is an equal opportunity employer.


Mar, 15, 2021