Mountain Commerce Bank is upgrading our online and mobile banking system on April 11, 2022. This upgrade will require that you make changes to your QuickBooks or Quicken software, so please take action to ensure a smooth transition.
The conversion instructions reference two Action Dates. Please use the dates provided below:
1st Action Date: April 10, 2022
A data file backup and a final transaction download should be completed by this date. Please make sure to complete the final download before this date since transaction history might not be available after the upgrade.
2nd Action Date: April 14, 2022
This is the action date for the remaining steps on the conversion instructions. You will complete the deactivate/reactivate of your online banking connection to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection.
Attached are conversion instructions. Please use the conversion guide that applies to your Quickbooks/Quicken software:
Intuit aggregation services may be interrupted for up to 3-5 business days. Users are encouraged to download a QFX/QBO file during this outage. The following services may not work during the outage:
- Quicken Win/Mac Express Web Connect
- QuickBooks Online Express Web Connect
Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register.
Please review the appropriate conversion guide and follow the step by step instructions. If you have any questions, contact MCB’s Electronic Banking Department at (423) 262-5850
or email us at firstname.lastname@example.org
. Cash Management Online Banking clients may call (865) 694-5760
or email us at email@example.com
Thank you for banking with Mountain Commerce Bank.